Privacy Policy

Effective date: July 01, 2020

Emoco Labs AB (“us”, “we”, or “our”) operates the https://emoco.com website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https ://emoco.com

Definitions

Service

Service is the https://emoco.com website operated by Emoco Labs AB

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address
  • Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

How We Detect Your Location

  • IP Address: When you access our website, our server temporarily reads your IP address to determine your approximate country. We do not retain or store your IP in a persistent manner for this purpose.
  • Country Code: We then pass the country code (e.g., “US” or “DE”) to our frontend application via HTTP headers or as a parameter in the URL. This allows us to provide location-dependent features, such as displaying prices in local currency or applying the correct taxes.
  • No Cookies for Location: We do not store your IP address or location data in cookies. Instead, we keep the derived country code only during your session (e.g., as a header value or part of the page’s query string) to maintain consistency across pages.
  • Purpose: We use your approximate location data strictly to improve your shopping experience and comply with legal or tax obligations.
  • Retention: We do not store the IP address or country code beyond what is needed for your active session. If logs or backups contain IP addresses (for security or debugging), we process them according to our general retention policies, which may be outlined below.
  • Legal Basis: Depending on your jurisdiction, we may rely on legitimate interest (e.g., to display correct tax/currency) or seek your consent if mandated by applicable data protection laws.

Tracking & Cookies Data

We use cookies and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Cookies we use:

  • Session Cookies.We use Session Cookies to operate our Service.
  • Security Cookies.We use Security Cookies for security purposes.
  • Consent cookie. We use a cookie to store the consent

Use of Data

Emoco Labs AB uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Emoco Labs AB legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Emoco labs AB may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • To comply with the law

In certain cases, we process your Personal Data on the basis of our legitimate interests. A “legitimate interest” means we have a valid business reason to use your information in a way that does not unfairly impact your rights or interests. Examples of our legitimate interests include:

  • Fraud prevention and security: detecting, preventing, and responding to unlawful activities, fraudulent behavior, and security threats.
  • Fair usage: We enforce a fair usage policy to ensure that no single user’s activity adversely impacts service performance, and if usage substantially exceeds normal limits, we may apply additional constraints or charges.
  • Internal analytics: analyzing user behavior and trends to improve our internal processes and understand our customers’ needs.
  • Improvement of services: enhancing and customizing our Service offerings, developing new features, and refining our user experience.

Before we process your Personal Data for these purposes, we perform a balancing test to ensure that our legitimate interests are not outweighed by your interests, fundamental rights, or freedoms. You have the right to object to this type of processing at any time (see [“Your Rights”] section), and we will carefully review your request in accordance with applicable data protection laws. If you have questions about how we apply our balancing test, or you wish to object to processing based on legitimate interests, please contact us at info@emoco.com.

Additional Information for U.S. Residents

California Privacy Rights

If you are a resident of California, you may have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). At this time, we do not believe we meet the applicability thresholds under these laws. However, we strive to be transparent about our data collection practices.

Categories of Personal Information: We collect identifiers (such as name, email address), and other information you provide to us. We do not collect sensitive personal information as defined by California law, nor do we use tracking cookies beyond what is necessary for session and authentication. No Sale or Sharing of Personal Information: We do not sell or share your personal information with third parties for cross-context behavioral advertising or any other commercial purposes.

Purposes for Collection: We collect personal information solely to provide and improve our services (e.g., facilitating account authentication, ensuring the security of our website).

Your Rights:

  • Access: You may have the right to request that we disclose what personal information we have collected about you.
  • Deletion: You may have the right to request that we delete personal information we collected from you.
  • Correction: You may have the right to request correction of inaccuracies in your personal information.
  • Non-Discrimination: We will not discriminate against you for exercising any of these rights.

How to Exercise Your Rights: If you are a California resident and wish to exercise any rights that may apply to you, please contact us at [email/URL/phone]. We will take reasonable steps to verify your identity before responding to your request.

Other U.S. State Laws

Several other U.S. states (e.g., Colorado, Virginia, Connecticut, Utah) have enacted or will enact consumer privacy laws. If you reside in one of these states, you may have similar rights to access, delete, or correct your personal information. If you wish to exercise these rights (where applicable), please contact us at [email/URL/phone].

Do Not Track

Certain web browsers may transmit “Do Not Track” (DNT) signals. We do not currently respond to DNT signals, because no industry standard has been established on how to interpret them. If a standard emerges, we will revisit this policy.

Cookies and Tracking Technologies

We only use session cookies (and similar technologies) for essential functions such as authentication and maintaining your session on our website. These cookies do not track your activities across third-party websites and are not used for advertising or analytics beyond our internal operational needs.

Retention of Data

Emoco Labs AB will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Emoco Labs will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Sweden and choose to provide information to us, please note that we transfer the data, including Personal Data, to Sweden and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Emoco Labs AB will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If Emoco Labs AB is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Emoco Labs AB may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Emoco Labs AB may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of Emoco Labs AB

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Emoco Labs AB aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you.Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification.You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object.You have the right to object to our processing of your Personal Data.

The right of restriction.You have the right to request that we restrict the processing of your personal information.

The right to data portability.You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent.You also have the right to withdraw your consent at any time where Emoco Labs AB relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service. They will not have access to any personal data.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@emoco .com